Delivery
What you pay depends on what you're ordering and where it's going.
Delivery costs
| What you're ordering | Northern Ireland | Ireland | Rest of the UK |
|---|---|---|---|
| Standard parcels — cushions, curtains, lighting, wallpaper and accessories | £8, free over £80 | £12 | £16 |
| Rugs and wall art | Free | Free | Free |
| Furniture | £40 per order | £40 per order | Not available |
| Paint | £40 per order | £40 per order | Not available |
Paint travels on a specialist service rather than with the usual couriers, which is why it's charged on its own and not as a standard parcel.
Furniture and paint are delivered in Northern Ireland and Ireland only. Everything else we can send anywhere in the UK.
How long it takes
| What you've ordered | When it arrives |
|---|---|
| Parcels of in-stock items | 3–5 days |
| Rugs | 1–2 weeks |
| Furniture | 2–3 weeks with most of our items, 2–5 weeks with a few |
| Made-to-order and bespoke pieces | The lead time is shown on the product page |
Furniture lead times come from the supplier who makes the piece, so they vary by range rather than by where you live. If you need something for a particular date, call the showroom on +44 28 6605 0147 before you order and we'll check what's realistic.
Furniture delivery
We deliver furniture ourselves across Northern Ireland and Ireland. We'll call you to arrange a day once your order is ready, and the team will bring the piece into the room you want it in.
Standard doorways and stairs aren't a problem — our team does this every day. If access to your home is unusual, give us a call before you order and we'll talk it through.
Click and collect
You can collect any order from the showroom at Unit 7, Lakelands Retail Park, Kilcoo Road, Enniskillen, BT74 6LG. We'll let you know when it's ready.
If something arrives damaged
Have a look at your order when it arrives. If a piece is damaged, tell the delivery team while they're still with you, or call us on +44 28 6605 0147.
If you notice any damage to items following delivery, please notify Foy's Interiors Customer Care as soon as possible. Please keep any damaged products so that we can inspect them at a later date — if you dispose of them before we've had the opportunity to inspect them, it could affect any claim.
We will always attempt to replace a damaged product. If we are unable to do so, we will refund you the full amount you have paid for it, together with any relevant delivery charges.
Changed your mind about something? See our returns policy.